This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website and interact with our Shopify store, adhering to the Information Technology Act, 2000 ("IT Act") and its related rules, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules").

2. Information We Gather

We collect two categories of information from you:

a) Information You Provide Us:

• Contact details (name, email address, phone number)

• Shipping and billing addresses

• Payment information (masked and secured according to SPDI Rules)

• Order history

• Any feedback or communication you share with us

b) Information We Collect Automatically:

• IP address and device information

• Browsing behavior on our website and store (using cookies and similar technologies)

3. How We Use Your Information

We utilize your information for several purposes, including:

• Processing and fulfilling your orders efficiently.

• Communicating with you regarding your orders, promotions, and inquiries.

• Providing exceptional customer support and improving our services.

• Analyzing website usage patterns to enhance your experience and overall platform functionality.

• Sending marketing communications with your explicit consent (easily withdrawable anytime).

• Complying with Indian legal and regulatory requirements, including tax regulations and reporting obligations.

• Preventing fraudulent activities and safeguarding our users.

4. Sharing Your Information

We may share your information with trusted third-party partners under specific circumstances:

• Service providers: Payment processors, shipping companies, marketing platforms, and customer service providers assisting us in operating our website and store. These partners are contractually obligated to protect your information and use it solely for designated purposes.

• Law enforcement and government officials: When required by law or upon receiving a valid legal request.

• Professional advisors: Legal and accounting professionals for seeking advice or fulfilling legal obligations.

5. Data Retention and Security

We retain your information for the duration necessary to fulfill the purposes outlined in this policy, unless mandated by law to store it longer. We implement robust security measures (administrative, technical, and physical) to safeguard your information from unauthorized access, use, disclosure, alteration, or destruction. This includes encryption, firewalls, and intrusion detection systems. However, complete security online is impossible, and we cannot guarantee the absolute security of your information.

6. Your Choices and Rights

You have the following rights over your personal information:

• Accessing, updating, or rectifying your information through your account settings.

• Unsubscribing from marketing communications via the "unsubscribe" link in emails.

• Managing cookie preferences through your browser settings.

• Requesting access, rectification, or erasure of your information by contacting us at info@apacamphor.com.

7. Children's Privacy

Our website and store are not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of such changes by posting the updated policy on our website and store.

9. Contact Us

If you have any questions about this Privacy Policy, please feel free to contact us at info@apacamphor.com .